Honest Comparisons

How TechManager AI Compares

We built TechManager AI for a specific problem: regulated businesses that need IT operations with governance, compliance, and AI — without the complexity of enterprise platforms or the limitations of traditional helpdesks. See how we compare.

What Sets TechManager AI Apart

Most IT platforms bolt on compliance after the fact. We built governance into the foundation.

Governed Execution

Every AI action is policy-checked, approved, executed, and audited. No other platform does this.

Flat-Rate Pricing

One monthly fee covers everything. No per-ticket charges, no per-agent seats, no surprise overages.

Built for Regulated

Healthcare, legal, and finance from day one. HIPAA BAA available. SOX controls support. Not an afterthought.

AI That Acts

Our AI doesn't just suggest — it resolves. 80% of L1 tickets handled automatically with full audit trail.

At a Glance

A quick look at what matters most for regulated IT teams.

Capability TechManager AI ConnectWise Freshservice ServiceNow JSM
Governed AI Execution Yes No No Partial No
AI Ticket Resolution 80% auto Manual Basic Add-on Basic
HIPAA BAA Included Available Enterprise Enterprise No
Compliance Dashboard Built-in Add-on Basic Yes Plugin
Pricing Model Flat rate Per agent Per agent Custom Per agent
Setup Time Days Weeks Weeks Months Weeks
Target Customer Regulated SMB MSPs General IT Enterprise Dev Teams

See the Difference for Yourself

Book a 30-minute demo and we'll show you exactly how TechManager AI handles your industry's IT challenges — with governed execution, full compliance, and transparent pricing.